Carolina Iwanow Jewelry 

Carolina Iwanow designs, handcraft and manufacture her exclusive Fine Jewelry, Demi-Fine Jewelry and Leather Accesories.

Carefully handmade & high quality proudly produced with a lot of love and care in Brooklyn and NYC.

 

Carolina Iwanow Copyright 

All our products designed and offered for sale by Carolina Iwanow are protected by copyright and registered/unregistered design rights. No part of this website may be reproduced in whole or part without prior written permission from Carolina Iwanow.

 

Carolina Iwanow Fine and Demi-Fine Jewelry Care, WARRANTY & REPAIR

Please handle our jewelry with love and care. After each use, if the piece is wet / sweat..etc..please gently wipe to dry it with Carolina Iwanow Jewelry cloth and store in our pouch. We will repair or exchange damaged Fine jewelry within 60 days of purchase at our discretion. Any repairs after the 60 days will incur a cost depending on the condition of the item. Carolina Iwanow Jewelry will only repair any Carolina Iwanow Jewelry design purchased through Carolina Iwanow Jewelry store. Please email  carolinaiwanow@gmail.com and request a Repair Work Order (RWO) number. We will try to respond to your requests asap.

 

 

Carolina Iwanow Fashion Jewelry Care

Please handle our jewelry with love and care. For an excellent durability of the vermeil coated pieces please KEEP them DRY and out of light when storage. Avoid direct contact with excessive perspiration, chemicals such as chlorine, sulfur, perfume, detergent, chemical agents, cosmetics or oxidizing cleaning products such as dishwashing liquids, water (salt or fresh), excessive light, heat or moisture will deteriorate the quality of the vermeil on the metal. The metal may darken or tarnish with normal wear. We strive to provide the highest quality in our jewelry. After each use, if the piece is wet / sweat..etc..please gently wipe to dry it with Carolina Iwanow Jewelry cloth and store in our pouch. Please do not wipe hard the metal surface with a polishing cloth with metal polishing paste because excessive polishing for vermeil finish may rub off the vermeil and is not recommended. 

 

 

 Carolina Iwanow Fashion Jewelry WARRANTY & REPAIR

We will repair or exchange damaged Fashion jewelry within 30 days of purchase at our discretion. Any repairs after the 30 days will incur a cost depending on the condition of the item. There is no warranty against discoloration or tarnishing of vermeil jewelry. For warranty service return please email carolinaiwanow@gmail.com and follow instructions. Be advised that any vermeil jewelry will eventually tarnish or discolor. We do not offer any warranty on pieces that have been abused, exposed to harsh lighting inside jewelry cases and exposing pieces to chemical agents such as perfumes, excesive perspiration, cosmetics, bleach, which can discolor pieces or findings prematurely.  Carolina Iwanow Jewelry will only repair any Carolina Iwanow Jewelry design purchased through Carolina Iwanow Jewelry store. Items purchased through other retailers must be returned for repair to the store where the item was purchased. Please email  carolinaiwanow@gmail.com and request a Repair Work Order (RWO) number. We will try to respond to your requests asap.